Support binnen handbereik

Onze toegewijde supportengineers staan altijd stand-by om je te helpen Ze weten alles over Magento en Shopware stabiliteit, security en performance. En hadden we al gezegd dat ze heel fanatiek zijn?

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De allerbeste Magento en Shopware hostingsupport

Zó goed. Eigenlijk grandioos. Maar echt.

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Noodgeval? Wij zijn op ieder moment van de dag telefonisch te bereiken.

Support met verstand van zaken

Onze goed getrainde supportengineers weten ongelofelijk veel van Magento en Shopware.

SLA's voor ultieme zekerheid

99,99% up time garanties, 24/7 noodhulp en meer in onze service level agreements.

Snel antwoord van iemand met verstand van zaken

We begrijpen dat een brandende kwestie of dringend probleem direct moet worden opgelost.

Uitgebreide kennisbank

Vind hier antwoord op al je vragen! Eigenlijk heb je ons niet eens nodig ;-)

Live chatsupport

Ben je niet zo van het bellen? Probeer dan onze live chatsupport, bemand door diezelfde fanatieke supportengineers.

Geholpen door echte mensen, niet door bots

Hoe zeer we ook in automatisering geloven, support is een kwestie van persoonlijk contact.

Uitstekende klantenservice

Wil je iemand spreken van mens tot mens, in normale mensentaal? Bel ons even.

Wij gaan voor de persoonlijke aanpak

Gemoedsrust door onze SLA

We staan altijd achter je!

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Hypernode Backups

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Samen ontwikkelen we iets moois

Wij geloven in het samen ontwikkelen van ons product en dienst. Jouw feedback is medebepalend voor de route die we met Hypernode bewandelen.

Community docs

Je vind het antwoord op bijna elke vraag in onze uitgebreide support documentatie. En bekijk ook de open source documentatie voor allerlei projecten binnen de Hypernode community.

Uservoice

Vraag om nieuwe features of stem op jouw favoriete feature request. We waarderen alle feedback!

Stack Overflow

Kun je het antwoord op jouw vraag niet vinden? Misschien weet onze levendige community op Stack Overflow wel raad.

Laatste Changelog updates

Een overzicht van onze laatste Hypernode releases

Release: Introduction Professional S plan and stop sale Start plans.

With this release, we introduce a new plan in the Professional range: Professional S and also we will stop selling Start plans. Professional S plan We will introduce the Prof S plan on Combell Open Stack (COS) only, this plan has the following features and prices: Grow Professional S Professional M CPU 2 CPU […]

The post Release: Introduction Professional S plan and stop sale Start plans. appeared first on Hypernode Changelog.

Release 7351: New Hypernodes will be booted on Debian buster

In this release we’ve changed the operating system a new Hypernode will get when it is newly ordered. From now on it will run on the new Debian Buster OS, before today it ran on Ubuntu Xenial. For more information about this upgrade see this previous changelog and check out this article on our knowledgebase: […]

The post Release 7351: New Hypernodes will be booted on Debian buster appeared first on Hypernode Changelog.

Release 389: Enable New Relic and Blackfire on your Hypernode

New Relic As of now you can enable New Relic One (APM) on your Hypernode(s) through the Control Panel and CLI. Control Panel Head over to the Hypernode’s submenu Monitoring > New Relic, enable New Relic and enter (and save) your licence key and app name here to activate New Relic. CLI SSH to your […]

The post Release 389: Enable New Relic and Blackfire on your Hypernode appeared first on Hypernode Changelog.

Release 385: Introducing Logs on Hypernode Control Panel

Logs We just released a brand new page on the Control Panel: Logs! You can easily access this page via the left side menu. Here you can view all the events happening on the Hypernode(s) and Team(s) you have access to. It also shows logs regarding your personal account. The log page comes with nice […]

The post Release 385: Introducing Logs on Hypernode Control Panel appeared first on Hypernode Changelog.

Release 389: Enable New Relic and Blackfire on your Hypernode

The post Release 389: Enable New Relic and Blackfire on your Hypernode appeared first on Hypernode Changelog.

Release 385: Introducing Logs on Hypernode Control Panel

The post Release 385: Introducing Logs on Hypernode Control Panel appeared first on Hypernode Changelog.

Release 398: New “My Hypernode” page

We just released a new version of the “My Hypernode” page which introduces an overview of settings applied to your Hypernode as well as an overview of graphs showing the performance of your Hypernode. Applied settings This overview indicates which settings are set for your Hypernode such as MySQL version or PHP version. We wanted […]

The post Release 398: New “My Hypernode” page appeared first on Hypernode Changelog.

Release 384: Extra perks for SLA Standard

We’ve added additional backup features to our SLA Standard policy. Additional backups From now on we’ll create four backups per day instead of one. These backups will be saved for 24 hours. You also have the weekly backups available. As a result you always have a backup available which is at most six hours old. […]

The post Release 384: Extra perks for SLA Standard appeared first on Hypernode Changelog.

Updated Magento version check, improved our version detection and SUPEE-11295 check

Today Magento released new versions for Magento 1 and Magento 2 which fix several critical security vulnerabilities. Magento Version Check has been updated With the release of these latest Magento versions we’ve updated our Magento Version check to include these latest versions. You can scan your website on magereport.com to see if you’ve installed the […]

The post Updated Magento version check, improved our version detection and SUPEE-11295 check appeared first on Hypernode Changelog.

Results now available as PDF and over 800 new malware signatures

In this release of Magereport we’ve added a long requested feature: downloading the results of your Magereport scan as PDF. We’ve also added over 800 new malware signatures. Download results as PDF Over the past few years downloading your Magereport results as a PDF has been one of the most requested features for Magereport. Users […]

The post Results now available as PDF and over 800 new malware signatures appeared first on Hypernode Changelog.

Updated Magento version check, improved SUPEE-11155 and SUPEE-11219 checks and updated malware signatures

The post Updated Magento version check, improved SUPEE-11155 and SUPEE-11219 checks and updated malware signatures appeared first on Hypernode Changelog.

Add SUPEE-11086, SUPEE-11155, SUPEE-11219, update Magento version check and malware signatures

In this release we updated MageReport and added some checks. You can go directly to MageReport.com to make sure your shop is safe. SUPEE-11086 SUPEE-11086 was released March 26th 2019, but unfortunately we had no time to add this check until this point. We also realised that this patch was not detectable from the outside, […]

The post Add SUPEE-11086, SUPEE-11155, SUPEE-11219, update Magento version check and malware signatures appeared first on Hypernode Changelog.

Release: Introduction Professional S plan and stop sale Start plans.

The post Release: Introduction Professional S plan and stop sale Start plans. appeared first on Hypernode Changelog.

Release 7351: New Hypernodes will be booted on Debian buster

The post Release 7351: New Hypernodes will be booted on Debian buster appeared first on Hypernode Changelog.

Release 7279: [BETA] Debian Buster hypernode-docker and configuration specific images

In this release we have published new hypernode-docker images. These new Docker containers run on the new recently released operating system Debian Buster, unlike the previous image that ran on the Ubuntu Xenial operating system from 2016. Also in this release for the first time we have published Docker images of specific settings configurations, a […]

The post Release 7279: [BETA] Debian Buster hypernode-docker and configuration specific images appeared first on Hypernode Changelog.

Release 7250: Configurable NodeJS system version

In this release, we enable the option to configure your system NodeJS version. NOTE: This change only applies to Debian Buster Hypernodes. Please contact support if you wish to be a beta tester for our new Debian Buster Hypernode. Configuring your NodeJS version From now on the default NodeJS version that will be installed on […]

The post Release 7250: Configurable NodeJS system version appeared first on Hypernode Changelog.