Support binnen handbereik

Onze toegewijde supportengineers staan altijd stand-by om je te helpen Ze weten alles over Magento en Shopware stabiliteit, security en performance. En hadden we al gezegd dat ze heel fanatiek zijn?

Contact support Naar de kennisbank

Magento en Shopware hosting support

De allerbeste Magento en Shopware hostingsupport

Zó goed. Eigenlijk grandioos. Maar echt.

24/7/365 beschikbaar

Noodgeval? Wij zijn op ieder moment van de dag telefonisch te bereiken.

Support met verstand van zaken

Onze goed getrainde supportengineers weten ongelofelijk veel van Magento en Shopware.

Snel antwoord van iemand met verstand van zaken

We begrijpen dat een brandende kwestie of dringend probleem direct moet worden opgelost.

Uitgebreide kennisbank

Vind hier antwoord op al je vragen! Eigenlijk heb je ons niet eens nodig ;-)

Live chatsupport

Ben je niet zo van het bellen? Probeer dan onze live chatsupport, bemand door diezelfde fanatieke supportengineers.

Geholpen door echte mensen, niet door bots

Hoe zeer we ook in automatisering geloven, support is een kwestie van persoonlijk contact.

Uitstekende klantenservice

Wil je iemand spreken van mens tot mens, in normale mensentaal? Bel ons even.

Wij gaan voor de persoonlijke aanpak

Samen ontwikkelen we iets moois

Wij geloven in het samen ontwikkelen van ons product en dienst. Jouw feedback is medebepalend voor de route die we met Hypernode bewandelen.

Community docs

Je vind het antwoord op bijna elke vraag in onze uitgebreide support documentatie. En bekijk ook de open source documentatie voor allerlei projecten binnen de Hypernode community.

Uservoice

Vraag om nieuwe features of stem op jouw favoriete feature request. We waarderen alle feedback!

Stack Overflow

Kun je het antwoord op jouw vraag niet vinden? Misschien weet onze levendige community op Stack Overflow wel raad.

Laatste Changelog updates

Een overzicht van onze laatste Hypernode releases

Release-6527: PHP updates on the 5.6, 7.0, 7.1 and 7.2 versions

MS-ISAC has issued an alert related to multiple vulnerabilities that have been discovered in PHP. It is recommended that all sites using PHP should update to the latest PHP version as soon as possible. We have updated our PHP versions accordingly: PHP 5.6 version from 5.6.40-1 to 5.6.40-12 PHP 7.0 version from 7.0.33-10 to 7.0.33-11 […]

The post Release-6527: PHP updates on the 5.6, 7.0, 7.1 and 7.2 versions appeared first on Support Documentation.

Release-6507: More memory added to specific plans

Today we released a new Grow, Professional M, Professional L and Professional XL plan with more memory. Fortunately we have been able to do this without changing prices on these plans. More RAM memory and Redis We lifted the amount of RAM on our Grow plan from 3 to 4 GB and doubled the amount […]

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Release-6472: PHP7.0 update and Hypernode Firewall

PHP7.0 Update We have updated our PHP 7.0 version to 7.0.33-10. For a complete list of changes see the PHP 7.0 ChangeLog. We will be deploying this update gradually overall Hypernodes this week. Hypernode Firewall Also this week we are introducing the Hypernode Firewall. A system which will dynamically update the firewall of each Hypernode […]

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Release 6443: hypernode-oom-protect bugfix, elasticsearch logs readable by app user

In this release we have implemented a bugfix that will make it so that children of processes spawned by hypernode-oom-protect will not be flagged as ‘allowed to be out of memory killed’ anymore. This would happen automatically within one minute, which was unintended behavior. On Hypernode we have a periodic task that checks all unprivileged […]

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release-22: Change your PHP version from Control Panel

Change your PHP version Now you can change the PHP version directly from the PHP page. Simply select a version and make the change.

The post release-22: Change your PHP version from Control Panel appeared first on Support Documentation.

release-21: My Hypernode & PHP

My Hypernode We’ve added a simple page with some specs of your Hypernode. Such as CPU core count, storage usage, RAM and more. PHP version The second page added in this release is the PHP version page. See what PHP version your Hypernode is running there. Changing the PHP version from the page is […]

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release-20: SSH keys

SSH keys It’s now possible to add and remove SSH keys on your Hypernode via the control panel. This feature includes the ability to limit login access to specific IP addresses if required. Information about how to add a limited IP SSH key can be found in the SSH keys support documentation. To use the […]

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release-19: Varnish, edit subscription and more

Varnish It’s now possible to enable Varnish for your Hypernode via the control panel. You can find this feature under the “Caching” tab on the left when you’ve selected a Hypernode. Alternatively you can check it out by visiting this link. Editing subscriptions You can now edit the subscriptions for your Hypernodes by either clicking […]

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Show credit card hijack indicators, show no magento install found reasons, improve SUPEE10975 and bugfixes

Credit card hijack indicators We often receive questions about why a shop is showing up as vulnerable for the credit card hijack check. To make this more clear to users we’re now showing exactly which indicators we found on the webshop. This should be relatively easy to use for other checks as well, so expect […]

The post Show credit card hijack indicators, show no magento install found reasons, improve SUPEE10975 and bugfixes appeared first on Support Documentation.

Improved SUPEE-10975, more malware signatures and Cloudflare check removal

Malware signatures In this release we’ve added over 2400 new malware signatures to the credit card hijack check. So make sure to scan your shop for new malware on magereport.com Improved SUPEE-10975 check We recently got messages from several users indicating that the SUPEE-10975 check was giving false positives. We’ve listened to this feedback and […]

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20190107.1 – Show loading icon for Premium users and bug fixes

Show loading icon for Premium users With the recent addition of running checks in batches and ordering them by failure we accidentally got rid of the loading/scanning icon for premium users. This has now been fixed so premium users can see when MageReport is still busy scanning for checks and retrieving performance information. Interested in […]

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20181217.1 – Checks ordering, webgility update, generic malicious JS check and more

New check ordering We received a lot of feedback about the ordering of checks. Previously they would be ordered based on the most recently added checks, but this does not always make sense from a user’s perspective. For users it’s a lot more important that checks that fail are shown first so you can get […]

The post 20181217.1 – Checks ordering, webgility update, generic malicious JS check and more appeared first on Support Documentation.

Release-6507: More memory added to specific plans

The post Release-6507: More memory added to specific plans appeared first on Support Documentation.

Release-6472: PHP7.0 update and Hypernode Firewall

The post Release-6472: PHP7.0 update and Hypernode Firewall appeared first on Support Documentation.

Release 6443: hypernode-oom-protect bugfix, elasticsearch logs readable by app user

The post Release 6443: hypernode-oom-protect bugfix, elasticsearch logs readable by app user appeared first on Support Documentation.

Release 6394 – Dehydrated version updated to v0.6.5

In this release we updated our Dehydrated version from v0.6.2 to v0.6.5. This was done in order to fix an issue we noticed when generating new Let’s Encrypt certificates. We received a 400 error with the following error message: Malformed account ID in KeyID header URL: \"https://acme-v02.api.letsencrypt.org/acme/acct/\" This bug was fixed in v0.6.5 of Dehydrated. […]

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